Good on paper
- Company named: Secret Labs Inc., US/Canada
- Prices public: Prices in the official help wiki
- Free plan or trial: 20 free messages a day
- Real-person ban: Bans sexual content of real people and deepfakes
- Self-serve deletion: Delete Account in profile settings
- Chat data explained: Data trains its models
- Refund policy published: Refund terms published
- No unresolved breach: None reported
Secrets AI is a browser-based AI companion service with chat, audio calls, AI images and video, plus short story content it calls Reels and Shorts. It has a real free tier of 20 messages a day, and paid plans start at USD 19.99 a month, or USD 9.17 a month billed yearly. This is a test drive based on the free sign-up and the official pages; a full crash test is coming.
What it is
Secrets AI is a companion chat app first, with generation built around it. You talk to characters, call them, generate images and video, and watch short mini-dramas in the Reels and Shorts sections.
The company is Secret Labs Inc., with a Dover, Delaware address. Its terms describe it as registered in both Canada and the United States and governed by the laws of British Columbia, as checked on Oct 25, 2026. It is not on the Apple App Store or Google Play. The official wiki says to install it as a web app from Safari or Chrome.
Free plan
Secrets AI is one of the few services here that publishes its free limits. Per the official wiki on subscription tiers, checked on Oct 25, 2026, the free tier costs USD 0 and includes:
- 20 messages a day (up to 100 for custom characters)
- A 500-character limit per message
- Audio calls
- Basic memory
- 0 monthly Moments, and you cannot buy Moments
- No video generation
Twenty messages is enough to see whether you like the writing. It is not enough for a long evening.
Prices
Prices are from the official help wiki (wiki.secrets.ai), as checked on Oct 25, 2026. The live checkout did not load for reading, so check the price at checkout.
| Plan | Monthly | Annual | Moments a month |
|---|---|---|---|
| Free | USD 0 | — | 0 |
| Premium | USD 19.99/month | USD 9.17/month (USD 109.99 a year) | 8,000 |
| Ultimate | USD 39.99/month | USD 26.67/month (USD 319.99 a year) | 15,000 |
Premium adds unlimited messages, a 10% bonus on Moment purchases, video generation, Lorebooks, enhanced memory, Time Travel and priority support.
Ultimate adds everything in Premium plus a 15% purchase bonus, group chats with two or three companions, personas, proactive messaging and custom personality editing.
Older Lite and Plus tiers exist but are being retired. I did not check their prices.
What Moments buy
Moments are the in-app currency. Example costs from the wiki:
| Action | Cost |
|---|---|
| Image | 50 Moments |
| 2K image | 100 Moments |
| Video, 5 seconds | 600 to 1,200 Moments, depending on model |
| Audio call | 50 Moments a minute |
| Custom character | 500 Moments (first one free) |
Monthly grants reset and do not roll over. Purchased Moments do not expire. You need Premium or Ultimate to buy them, and top-up pack prices are not listed on the official pages. Failed generations refund the Moments automatically, per the wiki.
Refunds and payment
The refund policy says Moment purchases are final and non-refundable, except for billing errors or where the law requires otherwise.
You can pay with Visa, Mastercard or Discover, or crypto (300+ coins, USD 20 minimum). G2A prepaid keys are offered as a last resort. The wiki says card statements show “S LABS INC”.
Features
From the official site and wiki:
- Companion chat with a memory system
- Image generation and editing
- Video generation (paid plans)
- Audio calls, transcribed with the audio not stored
- Group chats (Ultimate)
- Custom characters, personas and Lorebooks
- Reels and Shorts mini-dramas
- Installable web app
File and image uploads are not supported, according to the privacy policy.
Privacy and safety
Age checks. Secrets AI is 18+ only. The underage policy describes an age gate, age checks at registration, AI-assisted monitoring for signs of underage users, and extra verification on request, with accounts suspended until verified. No provider is named.
Chat data. The privacy policy lists using data to “train and improve our AI models”. Text you send in chats may be stored. Voice calls are transcribed and the audio is deleted straight away.
Deletion. There is a “Delete Account” option in profile settings. The privacy policy says your personal information and chat history are deleted immediately. Transaction records are kept 7 years and security logs up to 12 months.
Content rules. The prohibited content policy bans sexual content showing identifiable real people without verified consent, including deepfakes and content that resembles a specific real person. It also bans impersonating celebrities, public figures or private people.
What users complain about
These come from a small sample of visible low-star reviews on Trustpilot, so read them as signals, not a verdict:
- Image quality. Some reviewers say generated images are inaccurate and do not follow prompts.
- Memory and repetition. Some say the AI invents details when it cannot recall earlier chats, or repeats itself.
- Removals. One reviewer reported deleted images and companions. The company replied that characters designed to look underage were removed.
- Tier value. One reviewer saw little difference between the paid tiers.
The research tools could not reach Reddit.
My take
On paper, Secrets AI is the most transparent of the companion apps I have test driven so far. The free limits, plan contents and per-action costs are all published.
What to watch:
- Video is expensive in Moments. At 600 to 1,200 per 5 seconds, Premium’s 8,000 a month covers well under a minute.
- Monthly Moments do not roll over, so unused ones are lost.
- Chats can be used to train models.
- Some reviewers say memory slips. The crash test will check that.
It might suit you if you want to try a companion app properly for free before paying, or if immediate chat deletion matters to you. If you want to compare prices, the OurDream AI test drive has a similar USD 19.99 monthly plan, and the Lovescape test drive covers a more generation-heavy option.
FAQ
Is Secrets AI free?
Yes, there is a free tier: 20 messages a day (up to 100 for custom characters), a 500-character message limit, audio calls and basic memory, per the official wiki. No video and no Moments.
How much does Secrets AI cost?
As listed on the official wiki on Oct 25, 2026: Premium is USD 19.99 a month or USD 109.99 a year, and Ultimate is USD 39.99 a month or USD 319.99 a year.
Is Secrets AI safe?
It has layered age checks, bans real-person content and deepfakes, does not store call audio, and deletes chats immediately when you delete your account. Its privacy policy says chats can be used to improve its AI models.
What shows on my card statement?
The wiki says "S LABS INC".
How do I delete my Secrets AI account?
Use "Delete Account" in your profile settings. Personal information and chat history are deleted immediately, per the privacy policy. Transaction records are kept 7 years.
Paper check: 9.0/10
Ten yes/no checks against the official pages, checked Oct 25, 2026. Half a point when the answer is unclear. A paid crash test replaces this score. How the paper score works.
- Company namedSecret Labs Inc., US/Canada
- Prices publicPrices in the official help wiki
- ½Renewal terms clearMonthly or annual; renewal wording thin
- Free plan or trial20 free messages a day
- ½Real age checkAI monitoring plus checks on request
- Real-person banBans sexual content of real people and deepfakes
- Self-serve deletionDelete Account in profile settings
- Chat data explainedData trains its models
- Refund policy publishedRefund terms published
- No unresolved breachNone reported
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